NetSuite
NetSuite Inc. Integrated, online business application for CRM, ERP and Web commerce. Apr. 5, 2005
AliveChat
AYU Technology Solutions LLC. Alows you to connect with and track your Web site visitors in real-time via a browser based live chat interface. Apr. 5, 2005
Daffodil CRM
Daffodil Software Ltd. Open source CRM platform. New features include a search option, import facility and task pop-up. Mar. 22, 2005
Synchrony
Cincom Systems, Inc. Combines contact center and CRM/agent desktop in a single hosted or on-site platform. Mar. 4, 2005
SightMax
SmartMax Software, Inc. Live chat software program providing live Web site monitoring, help and support to visitors for sales and customer service. Jan. 26, 2005
ReadyDesk
ReadyDesk. Web based help desk and issue tracking software now with live support chat. Oct. 25, 2004
Terrasoft CRM software
Terrasoft. CRM for small and mid-size business provides tools for sales, marketing, service. Oct. 4, 2004
Siebel Call Center and Service
Siebel Systems. Enables organizations to interact with customers across all touchpoints, including the telephone, E-mail, wireless devices, face to face, and over the Web. Sep. 24, 2004
PowerCenter
Astute, Inc. Consumer interaction platform that integrates multiple forms of customer communications including telephony, letter/fax, E-mail, Web forms, Web chat, and FAQ. Sep. 16, 2004
VueChat
Vuecam Inc. Customer service platform for the Government and Corporations. Web based live video chat and VoIP. Aug. 24, 2004
openCRX
CRIXP Corp. Web-based open source CRM suite. Aug. 2, 2004
Click2Call
IP NetTech AG. Allow Web users the abililty to place an Internet call to the organization. Jul. 28, 2004
SiteIM
Intersolved Ltd. Customer support service based on instant messaging and E-mail management. Jul. 26, 2004
Veritape CallCentre / Veritape Business
Veritape Business. Call recording and management platforms. Jun. 25, 2004
EasyCustomers
EasyPrograms. CRM software product consists of a editable customer database. Apr. 21, 2004
Salesboom
Salesboom Inc. On-demand Customer Relationship Management (CRM) and Sales Force Automation (SFA) service provider. Apr. 19, 2004