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You are in: ECommerce-Guide > Product Guide > E-business > Customer Relationship Management


E-business

Analysis | Conferencing | Customer Relationship Management | Database Gateways | Development | Document Management | E-commerce | E-marketing/Site Promotion | Groupware | Intranet | Sales Force Automation | Service | Storefront Tools

AliveChat

Connect With and Track Your Web Site Visitors

AliveChat allows you to connect with and track your Web site visitors in real-time via a browser based live chat interface. The application is fully hosted by WebsiteAlive data centres, so there is nothing to download and install.

Some features include proactive sales chat, unlimited operator and client chat sessions, full customization, real-time site monitoring, repeat visitors identification, site metrics and performance analysis tools, operator to operator chatroom, typing indicator, departments, automatic call distribution, and hotkeys (saved phrases and urls).

5 versions of AliveChat are available: Free, Lite, Pro, Pro+, and Server. AliveChat Free includes 1 operator license; Lite includes 3 operator licenses; Pro includes 6 operator licenses; Pro+ includes 6 operator licenses, along with analysis features. AliveChat Server is a 100% managed dedicated server platform for organizations with 6 or more operator requirements.

Visit the vendor's Web site for further information.

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fact sheet
DPW id#: 965345691
date posted: Apr. 5, 2005
category: E-business:Customer Relationship Management
platform: Windows Me/NT/2000/XP/2003
vendor: AYU Technology Solutions LLC
(www.websitealive.com)
vendor's information:
about AliveChat
about AYU Technology Solutions LLC


E-business

Analysis | Conferencing | Customer Relationship Management | Database Gateways | Development | Document Management | E-commerce | E-marketing/Site Promotion | Groupware | Intranet | Sales Force Automation | Service | Storefront Tools

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