IVR Studio enables point and click IVR (Interactive voice response) application design and deployment. The vendor states that it is open and extensible; allowing customers to integrate with existing Web sites and incorporate custom-developed Java classes.

Targeted usages include the development of customer self-service interfaces, automatic customer data capture and routing, 24/7 support, etc. The product is integrated with the vendor's BroadcastByPhone offering.

Features include:

- Point-and-click call flow design

- Deployed on any PC

- Transfer call to any phone, such as your cell phone

- Interactive touch tone response

- Speech command response

- Automatically convert text to speech

- Integrate with any program through Java

- Support single phone line or multiple phone lines

- Natural Text-to-speech engine for playing any text over the phone (Requires Voicent TelephonyCRM)

- Answer call with different IVR application based on caller ID

product submission by Company Rep

E-Mail this page to a colleague
send info about IVR Studio

Suggest a link
for the IVR Studio fact sheet