Smart IVR Wizard
IVR Software Development
Database Systems Corp. provides IVR software including our IVR wizard development tool for creating interactive voice response applications. Our IVR software lets you increase developer productivity, enhance customer service and reduce costs by combining the capabilities of our PACER phone system with the custom functionality of your Windows, Unix or Web applications. Data collected by your phone ACD (Automatic Call Distribution) or IVR (Interactive Voice Response) systems can be passed to your existing PC, Unix or Web applications through our phone software.
The PACER predictive dialer can automatically call your customers and pass only connected calls to your agents. With our computer telephony software, your telephone and computer work together to provide cost-saving benefits
Database Systems Corp. (DSC) provides call center technology. Products include call center phone systems with predictive dialer, interactive voice response, automatic call distribution, and call recording. Supplier of CRM software including telemarketing applications with telephony software and services.
All products operate on a local area network or over the web. DSC utilizes LINUX servers to process data and to control our telephony products. DSC also is a service provider of automated call center functions. Inbound IVR services and outbound Voice Broadcasting is provided at our service center. DSC specializes in emergency voice broadcast functions for communities and organizations.
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