If building an automated phone system the right way was simple, today's automated systems would be easier for customers to use.

The fact is that delivering high quality automated service on the phone is a difficult and expensive process. And, when factoring in speech recognition, complexity can go through the roof.

Audium 3:

- Makes it easy to design, create and manage speech driven applications.

- Integrates with the enterprise systems already in use, so business intelligence can be shared from the Web to the back office to call centers.

- Complies with the VoiceXML 1.0 and 2.0 standards and is certified to work with the major market-leading voice gateways including Nuance Voice Web Server, VoiceGenie, and VeraScape.

- Works like your development organization likes to work, supporting full lifecycle development, production and delivery of a voice application.

- Provides full administration (OAM&P) capabilities that work across multiple business units and departments within an enterprise.

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