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You are in: ECommerce-Guide > Product Guide > Communication > Integrated


Communication

E-learning | E-mail | Fax Related | Instant Messaging | Integrated | Internet Telephone | Multilingual | Tools | email

TOPCALL Communication Server One

Supporting Unified Communications And Interaction Management

TOPCALL is a communications company integrating internal messaging systems, such as Voice, Fax and E-Mail, with E-commerce initiatives, ERP and CRM applications. TOPCALL has been developing industry-strength Enterprise Messaging solutions since 1978 focusing on developing Unified Messaging and Communications platforms around mission-critical applications and user requirements. TOPCALL solutions are used by large enterprises around the globe in all major industries. These companies rely on TOPCALL's ability to provide superior solutions and a high level of support that is recognized around the industry.

As a Unified Communications and Interaction Management provider, TOPCALL offers access to a single message store from any device, including computers, telephones, PDAs and wireless devices. TOPCALL uses industry-strength hardware and has developed native software links to all major E-Mail and collaboration platforms as well as back office applications, so installing and implementing TOPCALL solutions can be done quickly and reliably. With TOPCALL, users can utilize a single inbox to send and receive faxes, manage voicemails, manage multimedia files and send and receive wireless messages. In addition, TOPCALL's CTI solution gives users the ability to control live telephone activity directly from their desktop computer.

As an Application Communications provider, TOPCALL offers solutions that automate the communications out of mission-critical business applications. Users use TOPCALL to send faxes, E-Mails, text messages, voice messages and alerts directly from ERP, CRM and any other application in the back office. Our CTI solution also supports screen-pop--populating all know fields automatically upon receipt of an incoming telephone call with Caller-ID, resulting in time saving, cost saving and error reduction when it comes to integrating telephony and data platforms.

TOPCALL solutions can be enhanced with solution services that leverage Wireless, IVR and CTI technologies to ensure that you achieve efficient communications with colleagues, customers and business partners.

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fact sheet
DPW id#: 1017944280
date posted: Apr. 8, 2002
category: Communication:Integrated
platform: Windows NT/2000 Server
vendor: TOPCALL International AG
(www.topcall.com)


Communication

E-learning | E-mail | Fax Related | Instant Messaging | Integrated | Internet Telephone | Multilingual | Tools | email

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