Live chat program is advance chat program which enables website visitors to communicate with company representative in real time. Online chat messenger service allows diverting chat session from one support staff to other in case customer needs any additional support regarding company product and services. Online help desk utility enables company executives to send instant answer to customer's queries by sending pre written or canned messages. Chat messenger software enables company representative to blocks IP address of certain visitors who just wasting time of the executives. Live chat application allows website visitors to leave offline messages when company executives are out of service or not available for live assistance. Software mails chat transcript to email address defined by the visitors which can be latterly viewed by the customer. Live customer support program sends sound and visual alert to notify company representatives whenever visitor request for chat.

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